Gemtoll SA ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Website"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

1. Information We Collect

1.1 Personal Information

When you use the contact form on our Website, we collect the following personal information:

• Name
• Surname
• Email address
• Phone number
• Custom message

This information is sent via email to a Gemtoll SA email account and is not stored in any online database.

1.2 Non-Personal Information

We may collect non-personal information about you whenever you interact with our Website. Non-personal information may include the browser name, the type of computer, and technical information about your means of connection to our Website, such as the operating system and the Internet service providers utilized, and other similar information.

1.3. Subscription to Our Newsletter

Should you subscribe to our newsletter by submitting your email address on our website, your email address is stored in an encrypted database. An unsubscribe link is provided at the bottom of our newsletters, should you wish to unsubsciribe. When you unsubscribe, your email address is deleted from our database, and you will have to subscribe again in order to receive our newsletter.

2. Use of Information

2.1 Personal Information

We use the personal information you provide via the contact form to:

• Respond to your inquiries and provide you with information about our services.
• Improve customer service and support your needs more efficiently.

2.2 Non-Personal Information

We use non-personal information to:

• Improve our Website.
• Analyze trends and gather demographic information.

3. Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except as described below:

• We may share your information with service providers who assist us in operating our Website or conducting our business, so long as those parties agree to keep this information confidential.
• We may also release your information when we believe release is appropriate to comply with the law, enforce our Website policies, or protect ours or others' rights, property, or safety.

4. Cookies and Third-Party Services

4.1 Cookies

Our Website does not store cookies. However, third-party services, such as Google, may use cookies, web beacons, and similar technologies to collect or receive information from our Website and elsewhere on the Internet and use that information to provide measurement services and target ads.

4.2 Third-Party Services

Google Analytics: We use Google Analytics to understand how our Website is being used in order to improve the user experience. Google Analytics collects information such as how often users visit our Website and what pages they visit. Google Analytics does not collect your name or other identifying information.

Other Third-Party Services: Other third-party services may also place cookies on your device.

You can opt-out of the collection and use of information for ad targeting by visiting Google’s Ad Settings and by using the Network Advertising Initiative opt-out page at http://optout.networkadvertising.org/.

5. Security of Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

6. Your Rights

In accordance with South Africa's Protection of Personal Information Act (POPIA), you have the right to:

• Access your personal information that we hold.
• Request correction or deletion of your personal information.
• Object to the processing of your personal information.
• Lodge a complaint with the Information Regulator.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Gemtoll SA
Email: info@gemtollsa.com

9. Governing Law

This Privacy Policy is governed by the laws of South Africa without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in South Africa for the resolution of any disputes.

By using the Gemtoll SA website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. Thank you for visiting our Website.